


Frequently Asked Question
National Disability Insurance Agency (NDIA) is a government owned agency administering National Disability Insurance Scheme (NDIS).
The National Disability Insurance Scheme (NDIS) is a government-funded program established in 2013 to provide personalised, reliable support for individuals with permanent or significant disabilities. The scheme aims to enhance independence, promote community participation, and support the achievement of meaningful life goals through tailored services and funding.
Eligibility for the NDIS is determined by the National Disability Insurance Agency (NDIA) and generally includes individuals who:
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Are aged between 7 and 65 years
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Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa
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Have a permanent and significant disability requiring ongoing support
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Use special equipment due to a disability
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Require current support to reduce future needs
For detailed information and an eligibility checklist, visit the official NDIS website at www.ndis.gov.au.
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NDIS funding refers to the financial support provided by the National Disability Insurance Scheme to eligible individuals. This funding is allocated based on assessed needs and is used to access services, supports, and equipment that assist with daily living, independence, and achieving personal goals.
An NDIS nominee is a person formally appointed to act or make decisions on behalf of a participant under the NDIS Act. Nominees may be appointed at the request of a participant or by the NDIA and are responsible for representing the participant’s interests. While most participants manage their own supports, nominees are appointed when additional decision-making support is required. The NDIS aims to build each participant’s capacity for independent decision-making while recognising the important role of families, carers, and significant others.
An NDIS nominee is appointed by the NDIA when it is determined that a participant requires additional decision-making support. The appointment process considers the participant’s wishes, including written consent in most cases. Once approved, a formal letter of appointment is provided to both the nominee and the participant. To request a nominee appointment, contact a Local Area Coordinator or the nearest NDIA office.
More details can be found in the Nominees section of the Operational Guidelines on the official NDIS website: www.ndis.gov.au.
The NDIS is funded by the Australian Government and does not require any payment from eligible participants for funded supports. Services and supports approved in an NDIS plan are covered by the scheme, ensuring accessible and affordable assistance for individuals with disability.
SHC Supporting Hub Care is an NDIS provider offering a range of person-centred services that support individuals with disability to live independently, participate in the community, and achieve personal goals.

