Our Services Available Victoria Wide
We provide quality, sustainable and flexible services for people with disability across Victoria
Assistance with Daily Living
Flexible, high-quality support is delivered to promote independence in everyday tasks. Services are tailored to individual routines and goals, ensuring sustainable assistance that enhances daily life across diverse settings.
• Equipment & Device Support
• Personal Care & Hygiene
• Home Management & Appointment Assistance
• Medication support: prompting or administering medication
• Domestic assistance: light cleaning, laundry, home organisation
• Sleepover or overnight support for 24-hour care needs
Social & Community Participation
Support is provided to encourage active involvement in social, recreational, and community activities. Services are delivered in both centre-based and community settings, promoting inclusion, connection, and meaningful engagement aligned with individual goals.
• Transport and support to attend social activities, hobbies,
religious or community events
• Assistance with shopping, banking, or errands
• Support with recreational activities (sports, clubs, outings)
• Volunteering or social skill development
• Support attending medical or therapy appointments
Household Support Tasks
Support is provided with essential household activities such as meal preparation, cleaning, laundry, and home or yard maintenance ensuring a safe, comfortable, and well-maintained living environment.
• Personal care: bathing, dressing, toileting, grooming
• Meal preparation and feeding support
• Mobility assistance: transfers, use of mobility aids
• Medication support: prompting or administering medication
• Domestic assistance: deep cleaning, laundry, home organisation
• Sleepover or overnight support for 24-hour care needs
Assist-Life Stage, Transition
Support is provided to navigate life changes and adjust to daily living with the NDIS. Services focus on building capacity, strengthening independence, and ensuring smooth transitions through each life stage.
• Support with future planning, goal setting, and skill-building
• Practical and emotional assistance during key changes such as;
- Housing, employment, or education
• Connection to relevant mainstream and disability-specific services and supports
• Assistance in maintaining independence through personal care and daily living support
• Ongoing monitoring and adjustment of transition plans to ensure continued progress and stability
Assist-Personal Activities
Support is provided to access and use personal care and safety products, enabling greater comfort, hygiene, and daily wellbeing. Services are tailored to promote dignity and independence in everyday routines.
• Support with personal care tasks such as bathing, dressing, and grooming
• Assistance with meal planning, preparation, and clean-up
• Help with domestic tasks including laundry, cleaning, and ironing
• Support with medication reminders and understanding instructions
• Ongoing monitoring and adjustment of support to meet changing needs
Accommodation & Tenancy
Accommodation and Tenancy support assists participants to obtain and maintain safe, suitable, and sustainable housing. This service focuses on building the skills and confidence needed to manage tenancy responsibilities, resolve housing-related issues, and live as independently as possible within the community.
• Assistance with finding and applying for appropriate accommodation
• Support to understand and meet tenancy rights and responsibilities
• Help with communication and liaison with landlords, housing providers, and real estate agents
• Support in developing daily living and tenancy management skills
• Assistance to prevent or resolve tenancy issues and sustain long-term housing stability
