Our Services Available Victoria Wide

We provide quality, sustainable and flexible services for people with disability across Victoria

Assistance with Daily Living

Flexible, high-quality support is delivered to promote independence in everyday tasks. Services are tailored to individual routines and goals, ensuring sustainable assistance that enhances daily life across diverse settings.

• Equipment & Device Support

• Personal Care & Hygiene

• Home Management & Appointment Assistance

• Medication support: prompting or administering medication

• Domestic assistance: light cleaning, laundry, home organisation

• Sleepover or overnight support for 24-hour care needs

Social & Community Participation

Support is provided to encourage active involvement in social, recreational, and community activities. Services are delivered in both centre-based and community settings, promoting inclusion, connection, and meaningful engagement aligned with individual goals.

• Transport and support to attend social activities, hobbies,

religious or community events

• Assistance with shopping, banking, or errands

• Support with recreational activities (sports, clubs, outings)

• Volunteering or social skill development

• Support attending medical or therapy appointments

Household Support Tasks

Support is provided with essential household activities such as meal preparation, cleaning, laundry, and home or yard maintenance ensuring a safe, comfortable, and well-maintained living environment.

• Personal care: bathing, dressing, toileting, grooming

• Meal preparation and feeding support

• Mobility assistance: transfers, use of mobility aids

• Medication support: prompting or administering medication

• Domestic assistance: deep cleaning, laundry, home organisation

• Sleepover or overnight support for 24-hour care needs

Assist-Life Stage, Transition

Support is provided to navigate life changes and adjust to daily living with the NDIS. Services focus on building capacity, strengthening independence, and ensuring smooth transitions through each life stage.

• Support with future planning, goal setting, and skill-building

• Practical and emotional assistance during key changes such as;

- Housing, employment, or education

• Connection to relevant mainstream and disability-specific services and supports

• Assistance in maintaining independence through personal care and daily living support

• Ongoing monitoring and adjustment of transition plans to ensure continued progress and stability

Assist-Personal Activities

Support is provided to access and use personal care and safety products, enabling greater comfort, hygiene, and daily wellbeing. Services are tailored to promote dignity and independence in everyday routines.

• Support with personal care tasks such as bathing, dressing, and grooming

• Assistance with meal planning, preparation, and clean-up

• Help with domestic tasks including laundry, cleaning, and ironing

• Support with medication reminders and understanding instructions

• Ongoing monitoring and adjustment of support to meet changing needs

Support Coordination

Support Coordination focuses on strengthening the capacity to navigate the NDIS, coordinate supports, and engage more fully in community life. This service empowers greater independence by connecting participants with the right services and helping manage their support network effectively.

• Assistance in understanding and navigating the NDIS plan

•   Connection to appropriate services and community supports
•   Coordination of funded and mainstream supports
•   Support in building skills for greater independence and self-direction
•   Regular monitoring and adjustment of support arrangements as needs evolve